COVID business support
State Government has released a roadmap to ease COVID restrictions. View Victoria's Regional and Metro Roadmap.
Indicative dates in the roadmap are
- 80% of Victorians expected to have had at least one vaccination dose
- Phase A of the National Plan
- 70% of Victorians expected to have had both vaccination doses
- Phase B of the National Plan
- Lockdown will end in Melbourne
- 80% of Victorians expected to have had both vaccination doses
- Phase C of the National Plan
- Regional Victoria and Metro Melbourne will be under the same rules
- 80% of Victorians aged 12 and over are fully vaccinated
- Phase D of the National Plan
We recognise the effect that COVID is having on businesses and we are committed to supporting our community. We ask all businesses to continue to monitor the latest government announcements and information on the following websites:
For the latest updates on restrictions see:
There is financial support available for businesses through the Victorian Government and the Commonwealth Government. A summary of these programs is shown below, however for more information on the business support is available at Business Victoria.
Business Costs Assistance Program
Around 18,000 businesses in regional Victoria will automatically receive payments of $5,600 ($2,800 per week) if they have previously received grants under the Business Costs Assistance Round Two or July Extension programs. The payments will allow businesses to continue paying overheads and other costs while they are unable to operate. Visit Business Victoria for more information.
Business Continuity Fund
Will be established to deliver $5,000 grants to up to around 30,000 businesses that remain impacted by capacity limits placed on businesses by necessary public health restrictions. Twenty-four eligible sectors are covered by the fund including gyms, cafes, restaurants, catering services and hairdressers. All recipients must have received or been eligible for the previous Business Cost Assistance Program. Visit Business Victoria for more information.
Licensed Hospitality Venue Fund
Automatic payments of $5,000, $10,000 or $20,000 per week will be made to more than 2,000 licensed hospitality premises in regional Victoria that have previously received grants under the Licensed Hospitality Venue Fund 2021 or July Extension programs. Payment amounts will be tiered according to a premises’ capacity: $5,000 for a capacity of up to 99 patrons, $10,000 for 100-499 patrons, or $20,000 for a capacity of 500 patrons or more. Visit Business Victoria for more information.
Small Business COVID Hardship Fund
Business in regional Victoria that do not qualify for this new support and have experienced a reduction in revenue of at least 70 per cent are encouraged to apply, which provides grants of $14,000 to successful applicants. Visit Business Victoria for more information.
COVID‑19 Disaster Payment
Individuals may also be eligible for financial support through the Commonwealth Government’s COVID-19 Disaster Payment. Most microbusinesses not registered for GST are eligible for the COVID-19 Disaster Payment of $600 or $375 per week. The Victorian Government is establishing a concierge service to help these businesses access this support.
Events Support Package
This is for operators in the events industry who have incurred losses due to restrictions. For further details please see the Victorian Events Support Package here.
Sole trader or microbusiness support
If you are a sole trader or microbusiness seeking information or advice about COVID-19 business support, you can now call the Victorian Government's dedicated concierge service for assistance.
The concierge service is designed to support you if you work for yourself, or have one to 2 employees and an annual turnover of less than $75,000, and are not eligible for Victorian Government COVID-19 business support grants.
You can speak with one of their experts for advice by calling the Business Victoria hotline on 13 22 15 and selecting the microbusiness concierge service, advice can be provided on:
- your eligibility for Victorian Government business grant programs
- referrals to Victorian Government business support programs, such as the Small Business Digital Adaptation Program, Business recovery and resilience mentoring, and the Partners in Wellbeing Helpline
- assistance to help you understand the application process for the Commonwealth Government COVID-19 Disaster Payment
Commercial Tenancy Relief Scheme and Landlord Hardship Fund
It will be a requirement for commercial landlords to provide rent relief that matches their tenants’ fall in turnover in response to coronavirus (COVID-19), where the tenant is eligible for this support. The Commercial Tenancy Relief Scheme has been reintroduced from last year. The Scheme will be available to businesses with an annual turnover of less than $50 million and have suffered a decline in turnover of at least 30 per cent due to coronavirus. Visit Business Victoria for more information.
To support landlords who do the right thing by their tenants, the Victorian Government will create an $80 million Landlord Hardship Fund. Visit Business Victoria for more information.
Where an agreement can’t be reached, either the tenant or landlord can apply for free and impartial mediation to help resolve the matter through the Victorian Small Business Commission (VSBC). The VSBC can provide free mediation to landlords and tenants who are unable to come to an agreement.
Workers affected by the public health restrictions are now eligible for payments from the Commonwealth Government through the COVID-19 Disaster Payment. Most microbusinesses not registered for GST are eligible for the COVID-19 Disaster Payment of $600 or $375 per week. The Victorian Government is establishing a concierge service to help these businesses access this support.
- Payments of $600 will be made to Victorians that lose 20 hours or more of work during the period of the lockdown
- Payments of $375 will be made to individuals that lose between 8-20 hours of work during the period of the lockdown
- There is no liquid assets test applied to receive these payments
All applications and further info can be obtained by Services Australia.
To slow the spread of coronavirus (COVID-19) the Victorian Government have put together a range of information. See Coronavirus Victoria: preventing infection in the workplace.
A reminder that the Victorian Government requires every business that is open in Victoria to have a COVIDSafe Plan in place to help prevent future outbreaks of coronavirus (COVID-19). There is a template available via the link below.
Check-in mandatory for customer-facing industries
It is now mandatory for all customer-facing industries that all customers check-in in via the Victorian Governments QR Code Service. This includes retail settings like supermarkets and shops.
Find out more about this requirement at Coronavirus Victoria — Government QR Code Service.
Covid check-in Marshalls
The Victorian Government has introduced a new requirement for businesses to appoint a 'COVID Check-In Marshall' for their business. This is different to the existing 'COVID Marshall'. See Coronavirus Victoria — Check-in marshals.
ID checking reminder
Businesses that are open in regional Victoria must check the ID of everyone they serve. This requirement will stay in place until Melbourne's restrictions have been removed. You can check if a postcode or suburb is regional on the Coronavirus Victoria website.
- Business Victoria — Wellbeing and Mental Health Support for Victorian Small Businesses
- Coronavirus Victoria — Signage, Posters and Templates for Businesses
- Coronavirus Victoria — Creating a COVIDSafe Plan
- Coronavirus Victoria — Preventing Infection in the Workplace
- Coronavirus Victoria — Exposure sites
- Coronavirus Victoria — Testing sites
- Coronavirus Victoria — Vaccinations
- Partners in Wellbeing Helpline
- AgBiz Assist - Rural Financial Counselling – 1300 834 775
- AgBiz Assist - Small Business Support – 1300 032 332
The list of premises and activities that are required to stop operations are on the Department of Health and Human Services website.
Our Environmental Health Team is available to help with advice on implementing good hygiene and safe food handling. Phone 03 5734 6200 or email firstname.lastname@example.org
Visit the DHHS Preventing Infection webpage for further information.
Mitchell Business e-newsletter
This page was last updated on 21 September 2021.