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What you need to know

Business tools

There are a range of business tools available to business owners in Mitchell Shire.

Business Victoria

Business Victoria is a great source of information for businesses in Mitchell Shire.

Visit the Business Victoria website to access tools such as:

  • how to set up a business
  • how to market better
  • what you need to know when hiring staff

plus many more.

Business Email Compromise

Business Email Compromise (BEC) is an online scam where a cybercriminal impersonates a business representative to trick you, an employee, customer or vendor into transferring money or sensitive information to the scammer.

These scams don't use malicious links or attachments, so they can get past anti-virus programs and spam filters.

Protect your business from BEC by making sure your staff know how to spot this type of scam.

Visit the Australian Government: Stay Smart Online website for more information.

Building Stronger Networks

Networking is vital for all businesses. Networking includes business-to-business (B2B) networking, connecting with a local chamber of commerce, discovering news customers, connecting with local government or other organisations.

Visit the Victorian Small Business Commission website to access their building business networks guide.

Retail Lease Checklist

If you're looking to enter into a lease agreement, there are some important facts that you should know first.

Visit the Victorian Small Business Commission website and view their retail leasing information brochure for a checklist and more information.

Dispute Resolution

The Victorian Small Business Commission provides an efficient and low cost small business dispute resolution service.

Visit the Victorian Small Business Commission website for more information on dispute resolution.

Guide to Managing Disruption

To better manage your business through disruptive infrastructure projects, visit the Victorian Small Business Commission (VSBC) website to read about supporting businesses through infrastructure disruption.

  • Download the Victorian Small Business Engagement Guidelines
    This guide is a tool the VSBC has developed for project managers to support constructive engagement between local small businesses and organisations undertaking disruptive infrastructure projects.
  • Download the Guide to Managing Disruption.
    This guide is a tool the VSBC has developed to help small businesses manage the impacts of disruptive infrastructure projects.

Good Access = Good Business

Mitchell Shire Council and Nexus Primary Health together with a number of partnering organisations have developed a Good Access is Good Business toolkit to assist business owners to make their business and premises more accessible.

You can obtain a copy using any of the following methods:

You can also request a free business visit to work through the toolkit.

Statistically 1 in 5 people have a disability including difficulties with mobility, sight and hearing. There are also many non-physical, less visible disabilities that make up this substantial figure. For business owners, this means 20% of their potential customer base could be lost through not offering an accessible premises or services.

Working through relevant compliance regulation can be challenging, particularly in a tenancy setting where extensive building works may not be feasible. However, there are many minor and low-cost changes that can make a significant difference.

Below are just a few of the simple steps businesses can take to improve their accessibility for all members of the community:

  • clear aisle space
  • considered placement of fixtures, furniture and EFTPOS terminals
  • appropriate lighting
  • low volume background music
  • clear, plain language menus.
Hire access wedges or ramps

Mitchell Shire Council offers hire of accessibility ramps and threshold wedges to businesses and community groups within our municipality.

This is offered free of charge as a part of the Age-Friendly Communities project and Good Access = Good Business initiative.

These ramps are a removable solution for customers and community members using:

  • wheelchairs
  • mobility scooters
  • walking frames and/or sticks
  • people with limited mobility
  • prams and strollers.

Mitchell Shire Council offers hire of access wedges and ramps to businesses and events in the area.

If you have any questions about the hire or use of these ramps or wedges, you can contact Mitchell Shire Council Community Development on (03) 5734 6200 or by email: community.development@mitchellshire.vic.gov.au.

Request to hire Mitchell Shire Council access wedge or ramp

Do you have Public Liability Insurance?  
Which wedge or ramp would you like to hire?  
If you would like to hire multiple ramps, please contact Mitchell Shire Council Community Development on (03) 5734 6200 or by email: community.development@mitchellshire.vic.gov.au.
Will the wedge or ramp be used for:  

This page was last updated on 24 February 2020.