Having difficulty paying your rates
Are you having trouble paying your rates? Please contact us as soon as possible to discuss your situation and set up a payment plan to avoid extra costs.
Interest will be charged until overdue amounts are paid in full.
Overdue balances that don’t have an up to date payment plan may be referred to a debt collection agency.
For ratepayers facing financial difficulties, assistance may be available under Council’s Financial Hardship policy.
To apply for consideration under council’s financial hardship policy:
- book a free appointment with your local financial councillor
- complete the Application for Consideration Due to Financial Hardship form (download below)
- return the application in person at any of our Customer and Library Service Centres; or
- return the application to Mitchell Shire Council
Further information and resources can be found at ASIC's Money Smart website.