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Your rates

Having difficulty paying your rates

Are you having trouble paying your rates? Please contact us as soon as possible to discuss your situation and set up a payment plan to avoid extra costs.

Interest will be charged until overdue amounts are paid in full.

Overdue balances that don’t have an up to date payment plan may be referred to a debt collection agency.

Financial hardship

For ratepayers facing financial difficulties, assistance may be available under Council’s Financial Hardship policy.

To apply for consideration under council’s financial hardship policy:

  • speak to our Revenue Services Team or review our Financial Hardship Policy (download below) to see if you qualify for assistance
  • complete the Application for Consideration Due to Financial Hardship form (download below)
  • return the application in person at any of our Customer and Library Service Centres or
  • return the application to Mitchell Shire Council.

If you are experiencing financial hardship, further information and resources can be found at ASIC's Money Smart website.

This page was last updated on 29 September 2020.