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Fire and other emergencies

Relief and recovery

Relief Centres

What is a Relief Centre?

Emergency Relief Centres provide support and essential needs to persons affected by an emergency. They are established on a short term basis where there is a need to provide food, shelter, registration, and associated emergency assistance for any given emergency.

Emergency Relief Centres are not ideal for pets and livestock and as you may be separated from them if you bring them. It is best that you include alternatives for your animals when planning for an emergency.


The location of a relief centre is only advertised to the community after all details of the emergency situation are known. This is usually done through VicEmergency and, where time permits, through Council channels such as Facebook and our website.

See fire warnings and ratings for more information.

Red Cross provides a vital service in registering all those who report to an Emergency Relief Centre. They are also a valuable resource in providing food and other support as required. Where possible, the community is encouraged in the first instance to seek accommodation with family and friends, as this may be a better option during an emergency.


A recovery centre may be opened after the immediate danger of an emergency has passed to provide information and referral to an emergency-affected community.

This page was last updated on 10 January 2020.