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Coronavirus (COVID-19)

Council services

We've prepared a summary of changes to some of our services and community facilities which have been changed due to COVID restrictions. While most of our services have now re-opened, many of our services can also be accessed online or by phone.

If you are looking for support for your business during this time, please head to our COVID-19 (Coronavirus) Business Support page.

If you are looking for mental health resources, please visit the DHHS website or Lifeline.

Council Service Summary

Information about Council service changes is below.

Last updated: 11 November at 3.30pm

You can also view the latest information from the Victorian Government about restrictions which includes Frequently Asked Questions for common activities.

Please visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire and to view our MitchellEats directory.

Current restrictions

Animals

ServiceStatus
Animal pound and dangerous and wandering animalsStray animals will still be collected. Procedures in place for payments and to ensure social distance between residents and staff.
Animal registrationsNew registrations can be completed over the phone 03 5734 6200 or email mitchell@mitchellshire.vic.gov.au. Please phone 03 5734 6200 if you are experiencing financial hardship.
Dog parkOpen

Building and planning services

ServiceStatus
Building and planningWallan service desk closed. Inspections and phone service still occurring. Online services available.

Business support

ServiceStatus
Business supportPlease visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire including our free business specialist advice service.

Children and families

ServiceStatus
ImmunisationAll immunisation is operating with some temporary location changes to enable extra social distancing measures. Please check our timetable for current details.
KindergartensOpen
Maternal and child healthOpen
School crossingsOperating in line with school term.
Youth servicesOpening 16 November (bookings essential, numbers limited)

Community centres and halls

ServiceStatus
Greater Beveridge Community CentreImmunisation, Maternal and Child Health and Kindergarten open. Other services opening in line with government restrictions.
Hall and venue hireOpening in line with government restrictions.

Customer and library services

ServiceStatus
Customer service centresOpen. Phone contact also available on 5734 6200 or online including payments and lodging enquiries via our Report It tool: www.mitchellshire.vic.gov.au/reportit.
LibrariesOpen for browsing and borrowing. Click and collect and contactless printing also available. Please visit the Customer and Library Service Centre section of our website for details. Programmed activities (eg. stortyime) online. Greater Beveridge Micro Library closed.
Public computersOpen. Bookings essential and limited to one hour per person per day.
Printing and scanningOpen.
Sharps containersCollection of new containers and drop off available at customer service centres.
VicRoads and agency servicesOpen

Events

ServiceStatus
Council meetingsOnline meetings. View live on our website. Visit the meeting page of our website for details and agendas.
Citizenship ceremonyFor questions regarding citizenship please contact the Department of Home Affairs 131 881.

Leisure services

ServiceStatus
Indoor pools and group fitnessOpen. Limited numbers.
Learn to SwimExpressions of interest now open. Starting soon.
Gyms and group fitnessOpen. Limited numbers.
StadiumsOpen for some non-contact sport and fitness activities for 18 and under.

Outdoor spaces

ServiceStatus
BBQsOpen
Open outdoor spacesOpen
Outdoor fitness equipmentOpen
PlaygroundsOpen
Skate parksOpen
Outdoor basketball courtsOpen

Other sport

ServiceStatus
Outdoor physical recreationClasses and training can resume for up to 10 people or a household - plus the trainer. Keep 1.5 metres apart, clean equipment between users and minimise sharing of equipment.
Community sportOutdoor non-contact sport can resume for adults. Outdoor sport, including contact sport, can resume for people who are 18 years and younger. Spectators only allowed for supervising children or supporting players with additional needs. Indoor non-contact sport can resume for those aged 18 years and under where a distance of 1.5 metres can be maintained for a maximum of 20 people. Spectators are limited to one parent, guardian or carer only, where child requires supervision. No adult indoor community sport is permitted.
Outdoor sport facilitiesClasses and training can resume for up to ten people or a household - plus the trainer
Outdoor basketball ringsOpen
Personal trainingOutdoor only, up to 10 people plus trainer. Permit required. Contact Local Laws.
Fitness and dance classesOutdoor permit required. Up to 10 people plus instructor. Some indoor classes from under 18 can restart.

Public and environmental health

ServiceStatus
Public healthInspections and permits continuing with some extra social distancing measures in place

Roads, parks and capital works

ServiceStatus
Roads maintenanceContinuing with extra precautions in place
Parks and open space maintenanceContinuing with extra precautions in place
Capital worksContinuing with extra precautions in place
Cleaning public placesExtra cleaning in place

Visitor Information Centre, Seymour

ServiceStatus
Visitor Information CentreOpen Fridays, Saturdays and Sundays 10am to 3pm

Youth services

ServiceStatus
Youth servicesOpen from 16 November. Bookings essential. Email youth@mitchellshire.vic.gov.au Numbers capped. Please visit Youth Services page for details.

Waste services

ServiceStatus
Kerbside collectionsNo change. Continue to put your kerbside bin out as usual.
Resource recovery centresOpen

This page was last updated on 30 October 2020.