Coronavirus (COVID-19)
Council services
You’ll find on this page:
We've prepared a summary of changes to some of our services and community facilities which have been changed due to COVID restrictions. While most of our services have now re-opened, many of our services can also be accessed online or by phone.
- Website: contact us
- Email: mitchell@mitchellshire.vic.gov.au
- Phone: 03 5734 6200
If you are looking for support for your business during this time, please head to our COVID-19 (Coronavirus) Business Support page.
If you are looking for mental health resources, please visit the DHHS website or Lifeline.
Council Service Summary
Information about Council service changes is below.
Last updated: 26 October at 3.30pm
You can also view the latest information from the Victorian Government about restrictions which includes Frequently Asked Questions for common activities.
Please visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire and to view our MitchellEats directory.
Current restrictions
Step 3 restrictions
Mitchell Shire is in step 3 on the roadmap to recovery along with regional Victoria.
Animals
| Service | Status |
|---|---|
| Animal pound and dangerous and wandering animals | Stray animals will still be collected. Procedures in place for payments and to ensure social distance between residents and staff. |
| Animal registrations | New registrations can be completed over the phone 03 5734 6200 or email mitchell@mitchellshire.vic.gov.au. Please phone 03 5734 6200 if you are experiencing financial hardship. |
| Dog park | Open |
Building and planning services
| Service | Status |
|---|---|
| Building and planning | Wallan service desk closed. Inspections and phone service still occurring. Online services available. |
Business support
| Service | Status |
|---|---|
| Business support | Please visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire including our free business specialist advice service. |
Children and Families
| Service | Status |
|---|---|
| Immunisation | All immunisation is operating with some temporary location changes to enable extra social distancing measures. Please check our timetable for current details. |
| Kindergartens | Open |
| Maternal and child health | Open |
| School crossings | Operating in line with school term. |
| Youth services | Online programming plus phone and online outreach. |
Community Centres and Halls
| Service | Status |
|---|---|
| Greater Beveridge Community Centre | Immunisation, Maternal and Child Health and Kindergarten open. Other services closed in line with restrictions for community centres. |
| Hall and venue hire | Closed. Investigation opening for other permitted outdoor activities. |
| Visitor information centre | Closed. |
Customer and Library Services
| Service | Status |
|---|---|
| Customer service centres | Open. Phone contact also available on 5734 6200 or online including payments and lodging enquiries via our Report It tool: www.mitchellshire.vic.gov.au/reportit. |
| Libraries | Open for browsing and borrowing. Click and collect and contactless printing also available. Please visit the Customer and Library Service Centre section of our website for details. Programmed activities (eg. stortyime) online. Greater Beveridge Micro Library closed. |
| Printing | Contactless printing available. Please visit the Customer and Library Service Centre section of our website for details. |
| Sharps containers | Collection of new containers and drop off available at customer service centres. |
| VicRoads and agency services | Open. |
Events
| Service | Status |
|---|---|
| Council meetings | Online meetings. View live on our website. Visit the meeting page of our website for details and agendas. |
| Citizenship ceremony | For questions regarding citizenship please contact the Department of Home Affairs 131 881. |
Leisure Services
| Service | Status |
|---|---|
| Indoor pools and group fitness | Open. Limited numbers. |
| Learn to Swim | Expressions of interest now open. Starting soon. |
| Gyms and group fitness | Open. Limited numbers. |
| Stadiums | Open for some non-contact sport and fitness activities for 18 and under. |
Outdoor spaces
| Service | Status |
|---|---|
| BBQs | Open |
| Open outdoor spaces | Open |
| Outdoor fitness equipment | Open |
| Playgrounds | Open |
| Skate parks | Open |
| Outdoor basketball courts | Open |
Other sport
| Service | Status |
|---|---|
| Outdoor physical recreation | Classes and training can resume for up to 10 people or a household - plus the trainer. Keep 1.5 metres apart, clean equipment between users and minimise sharing of equipment. |
| Community sport | Outdoor non-contact sport can resume for adults. Outdoor sport, including contact sport, can resume for people who are 18 years and younger. Spectators only allowed for supervising children or supporting players with additional needs. |
| Outdoor sport facilities | Classes and training can resume for up to ten people or a household - plus the trainer |
| Outdoor basketball rings | Open |
| Personal training | Outdoor only, up to 10 people plus trainer. Permit required. Contact Local Laws. |
| Fitness and dance classes | Outdoor permit required. Up to 10 people plus instructor. Some indoor classes from under 18 can restart. |
Public and Environmental Health
| Service | Status |
|---|---|
| Public health | Inspections and permits continuing with some extra social distancing measures in place |
Roads, Parks and Capital Works
| Service | Status |
|---|---|
| Roads maintenance | Continuing with extra precautions in place |
| Parks and open space maintenance | Continuing with extra precautions in place |
| Capital works | Continuing with extra precautions in place |
| Cleaning public places | Extra cleaning in place |
Visitor Information Centre, Seymour
| Service | Status |
|---|---|
| Visitor Information Centre | Open Fridays, Saturdays and Sundays 10am to 3pm |
Youth Services
| Service | Status |
|---|---|
| Youth services | Youth room closed. Online and phone outreach continuing. Follow Mitchell Youth Services on Facebook for updates. |
Waste Services
| Service | Status |
|---|---|
| Kerbside collections | No change. Continue to put your kerbside bin out as usual. |
| Resource recovery centres | Open for residents and businesses as normal with COVID safety measures in place. |
| Rural collections | If you're in isolation or quarantine and need a temporary rural collection service, please contact us on 5734 6200 to discuss options. Fees apply. |
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This page was last updated on 30 October 2020.