When to go to a Relief Centre...

Relief And Recovery

What is a Relief Centre?

Emergency Relief Centres provides support and essential needs to persons affected by an emergency.  They are established on a short term basis where there is a need to provide food, shelter, registration, and associated emergency assistance for any given emergency.  Emergency Relief Centres are not ideal for pets and livestock, and as you may be separated from them if you bring them, it is best that you include alternatives for your animals when planning for an emergency.

The location of a relief centre is only advertised to the community after all details of the emergency situation are known. Location details will be broadcast in a variety of ways, such as on 621 and 774 ABC AM radio, the Mitchell Shire Council Home Page, the Department of Human Services website or residents can call our customer service representatives on 5734 6200 for more details.

The locations will be also advertised in Warnings and Advice messages on CFA and Vic Emergency Facebook posts and in warnings and advice on the VicEmergency website and alerts from the FireReady app.

Red Cross provides a vital service in registering all those who report to an Emergency Relief Centre. They are also a valuable resource in providing food and other support as required.  Where possible, the community is encouraged in the first instance to seek accommodation with family and friends, as this may be a better option during an emergency.


A recovery centre may be opened after the immediate danger of an emergency has passed to provide information and referral to an emergency-affected community.