Emergency Management

What you need to know Before, During & After an Emergency

Emergency Management


Mitchell Shire Council has a legislated role in emergency management.  We work closely with emergency services and community organisation's to better assist our community during the response and recovery phases to an emergency event.

The Council appoints a Municipal Emergency Management Planning Committee (MEMPC) that prepares the Municipal Emergency Management Plan, containing information about identified potential emergency risks and hazards within the municipality. The plan also contains general information about the prevention of, preparedness for, response to and recovery from the impacts of the identified risks and hazards.


Depending on the severity of the emergency and the response required, Victoria Police will direct Mitchell Shire Council to open and set up the Municipal Emergency Coordination Centre (MECC).  The MECC is where Council's emergency resources are managed.

The location of a significant emergency may mean that residents are unable to return to their homes for a period of time.  Based on local need, Council may then open an Emergency Relief Centre in a suitable location.

The function of an Emergency Relief Centre is to provide immediate support to people affected by the emergency, and may include food, shelter and registration, and act as a community meeting place. Emergency Relief Centres are opened in safe locations after all details of the specific emergency situation are known.


The Municipal Emergency Coordination Centre (MECC) is the Council-managed facility for the coordination of additional resources as required by the response agencies during the emergency.  It is set up in Mitchell Shire Council's Broadford Offices.  The person in control of the MECC is the Municipal Emergency Response Coordinator (MERC).  This role is undertaken by the Officer in Charge of the Seymour Police Station or Deputy.

The MERC is responsible for planning at a local level to ensure the response is appropriate and that all emergency support agencies are coping with the demand.  The MECC is responsible for the provision of human and material resources within the Shire, or if required may be set up to assist a neighbouring municipality.


The Municipal Emergency Resource Office (MERO) is a Council staff member responsible for the coordination and provision of municipal resources (earth moving equipment, water tankers, other equipment) and as a liaison with agencies within the municipality to provide whatever resources are required to successfully combat the emergency at hand. The MERO will be situated in the MECC during an emergency.


The Municipal Recovery Manager (MRM) coordinates community resources during an emergency such as the provision of Emergency Relief Centres, liaising with various government and voluntary support agencies to provide services during the emergency event and working with effected communities.  The MRM also ensures that post–event support and assistance is provided to help residents restore their lives to as normal as possible.

File Downloads and Related Links
Link or File Info Format Size
The MEMP has a number of sub plans which include:
pdf 2163 Kb
pdf 4329 Kb
pdf 944 Kb
pdf 1080 Kb


Ambulance, Fire, Police:

State Emergency Service (SES):
132 500

VicEmergency Hotline
1800 226 226

Lifeline (24 hours):
131 114

Maternal and Child Health Advice Line:
132 229

Poisons Information Centre:
131 126

Crime Stoppers & Hoon Hotline:
1800 333 000

Mitchell Shire Council After Hours:
(03) 5734 6200


VicEmergency Website

CFA Website

SES Website

DEDJTR - Pets and Emergencies

DEDJTR - Livestock and Emergencies

Emergency Broadcasters

The only two ‘approved' emergency broadcast ABC stations that cover all of Mitchell shire are 774 AM (774 Melbourne) and 621 AM (Radio National)


VicEmergency Page

CFA Page

Mitchell Shire Fire Information Page

Animals of Mitchell Shire Page