Local support services
You’ll find on this page:
The Victorian Government has partnered with local councils to deliver the Community Activation and Social Isolation (CASI) initiative.
The service provides direction and helps people who might be feeling alone or people who have lost their regular networks during the COVID-19 pandemic.
To access streamlined support people can now phone the Victorian Government COVID-19 hotline on 1800 675 398 and press 6 to speak to an Australian Red Cross volunteer.
For callers requiring localised support, they will then be linked with a local community connector within Mitchell Shire Council who can arrange help and services.
You can also contact service providers directly for assistance on the information below.
State Government
For information on:
- Restriction levels and testing
- Data dashboard and areas of concern
- Support and assistance
Phone the Coronavirus hotline: 1800 675 398
Visit the DHHS website: dhhs.vic.gov.au/coronavirus
Financial support
For financial assistance, visit the Money Smart website
For job loss and income support, visit the Vic Government support page
Mental health support
- For mental health and wellbeing information, please visit the Beyond Blue, visit the Beyond Blue Coronavirus Mental Wellbeing Support Service, or phone Beyond Blue on 1800 512 348.
- For 24-7 support if you are experiencing a personal crisis or have suicidal thoughts, please visit the LifeLine website or phone 13 11 14.
- For phone and online counselling for young people aged 5 to 25, visit the Kids Help Line website or phone 1800 55 1800.
Local services
Beyond HousingService partner54 Tallarook Street, Seymour03 5735 2000Emergency accommodation; transitional housing; community housing; social housing (Tenancy Plus; Indigenous Tenancies at Risk); private rental.-
FamilyCareService partner64 High Street, Seymour5734 1000 - Wallan; 5734 4600 - SeymourChildFirst; family violence – children, men and women; men’s counselling; carer support services; disability IntroRec support services; child and family support services.
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Goulburn Options Inc.Service partner28 High Street, Seymour03 5792 3192Disability support services, including NDIS services; support coordination; daily living and in-home support; social and community participation; and individual and group activities.
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Lower Hume Primary Care PartnershipService partner22 Callen Street, SeymourA voluntary alliance of health and human service organisations, ‘working together for healthy communities’.
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Nexus Primary HealthService partner7-11 High Street, Wallan1300 77 33 52Alcohol and other drugs; counselling services; family violence – children, men and women; financial counselling; gambler’s help financial counselling; general practitioners; mental health support services; community support – personal care services in the home, meals on wheels, home maintenance.
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Red Cross Community Activation and Social Isolation (CASI) initiativeService partnervia phone or email, Broadford1800 675 398 (option 3)The Victorian Government has partnered with local councils to deliver the Community Activation and Social Isolation (CASI) initiative. The service provides direction and helps people who might be feeling alone or people who have lost their regular networks during the COVID-19 pandemic. To access streamlined support people can now phone the Victorian Government COVID-19 hotline on 1800 675 398 and press 6 to speak to an Australian Red Cross volunteer. For callers requiring localised support, they will then be linked with a local community connector within Mitchell Shire Council who can arrange help and services. You can also contact service providers directly for assistance.
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Seymour HealthService partner1 Bretonneux Street, Seymour03 5793 6100COVID 19 testing and urgent care; inpatient medical; emergency.
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The Bridge Youth ServiceService partner54 Tallarook Street, Seymour03 5799 1298Youth specific support in: housing assistance; school and education support; mentoring; family and relationship support; pregnancy, parenting and family support; early Intervention for AOD.
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The Kilmore and District HospitalService partnerAnderson Road, Kilmore03 5734 2000COVID-19 testing and urgent care; maternity care including domiciliary services; inpatient medical; aged care services including respite; district nursing and hospital in the home.
Download the COVID-19 Community Support flyer
This page was last updated on 22 February 2021.