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Coronavirus (COVID-19)

Council service changes due to COVID restrictions

Current restrictions

Most of our services have returned to face-to-face service delivery. Check-in and proof of vaccination will be required for most facilities.

Refer to the table below for Council's service summary.

Animals

ServiceStatus
Animal pound and dangerous and wandering animalsContactless service available.
Animal registrationsContactless service available online or by phone.
Cat trap hirePick up from customer service centre. Fully vaccinated customers only. Contactless pick up can be arranged.
Dog parkOpen

Building and planning services

ServiceStatus
Building and planningWallan service desk and inspections operating by appointment only. Online and phone service available including online applications.

Business support

ServiceStatus
Business supportPlease visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire.

Children and families

ServiceStatus
ImmunisationSessions operating to normal timetable. Different entrances may be in operation. Please follow instructions on site.
KindergartensOpen. No centre access for parents, carers and guardians. Please drop off and pick up to educator at the gate.
Maternal and child healthOpen. Different entrances may be in operation. Please follow instructions on site.
School crossingsOperating.
Youth servicesYouth rooms open. 16+ need to be fully vaccinated. Phone and online services available.

Community centres and halls

ServiceStatus
Broadford Living and Learning CentreOpen to fully vaccinated people. Density limits apply.
Greater Beveridge Community CentreOpen to fully vaccinated people. Density limits apply.
Wallan Multipurpose CentreOpen to fully vaccinated people. Density limits apply. Centrelink kiosk available for all patrons.
Essential supportEssential food relief operating. Contactless pick up available. Other essential services for vulnerable community members available regardless of vaccination status provided they are the sole user of the facility at the time.
Hall and venue hireOpen to fully vaccinated people. Density limits apply. COVID-19 Marshall must be in place
Other community facilitiesOpen to vaccinated groups only. Updated COVID-19 safe plans required, and COVID-19 Marshalls must be in place

Customer and library services

ServiceStatus
Customer service centresOpen to fully vaccinated customers. Phone and online services available for non-vaccinated customers
DHHS terminal (Kilmore)Open for all patrons
LibrariesOpen to fully vaccinated customers. Capacity limits apply. Click and collect book service available
Libraries - Childrens programsOnline storytime continuing weekly.
Public computersAvailable for fully vaccinated customers.
Printing and scanningOpen to fully vaccinated customers. Vaccination certificates can be printed through contactless click and collect printing
Room hireAvailable for fully vaccinated users.
Sharps containersAvailable for fully vaccinated people. Contactless available for non-vaccinated users. Available for contactless drop off/pick up to vaccinated and unvaccinated patrons
VicRoads and agency servicesAvailable for fully vaccinated customers.

Leisure services

ServiceStatus
Aqua group fitnessOpen to fully vaccinated people. Capacity limits in place
Group fitnessOpen to fully vaccinated people. Capacity limits in place
Indoor gymsOpen to fully vaccinated people. Capacity limits in place
Indoor poolsOpen to fully vaccinated people. Capacity limits in place
Learn to SwimOperating. Bookings essential.

Outdoor spaces

ServiceStatus
BBQsOpen
Outdoor basketball courts including half-courtsOpen
Outdoor fitness equipmentOpen
PlaygroundsOpen
Skate parksOpen
ToiletsOpen

Other sport

ServiceStatus
Community sport indoorOpen with patron and density limits in place. Vaccination requirements do not apply to community sport, but may apply for some facilities/users and updated COVID-safe plans are required. Please check with your club or sporting body.
Community sport outdoorVaccination requirements do not apply to community sport, but may apply for some facilities/uses and updated COVID-safe plans may be required. Please check with your club or sporting body.
Outdoor sport facilitiesVaccination requirements vary depending on user/s. Please check with your facility.
Fitness and dance classesVaccination requirements vary depending on age, venue and activity. Please check with your instructor or facility.
Personal trainingCan operate. Vaccination requirements vary. Please check with your trainer.

Public and environmental health

ServiceStatus
Public healthOperating

Roads, parks and construction

ServiceStatus
Cleaning public placesExtra cleaning in place
ConstructionContinuing
Parks and open space maintenanceContinuing
Roads maintenanceContinuing
TreesContinuing

Visitor Information Centre, Seymour

ServiceStatus
Visitor Information CentreClosed

Youth services

ServiceStatus
Youth servicesYouth rooms open, 16+ need to vaccinated. Phone and online service available.

Waste services

ServiceStatus
Kerbside collectionsNo change. Continue to put your kerbside bin out as usual
Resource recovery centresOpen, remain in vehicle if instructed
Reuse ShopClosed

This page was last updated on 3 November 2021.