Skip to main content

Leisure news and COVID FAQs

General FAQs

How many patrons can attend Mitchell Leisure Services?

We can allow 100 patrons in the pool at one time, 50 in Group Fitness Classes and 60 in the gymnasium.

We will be guided by the Victorian Government as to when we can increase our maximum capacity.

Can I use both Kilmore Leisure Centre and Seymour Sports and Aquatic Centre?

Patrons will need to select one facility to attend and are encouraged not to attend other locations. This is to assist with contact tracing should a facility need to close.

Do I have to wear a facemask?

Facemasks are not mandatory within the facilities however you are more than welcome to continue to wear one within the centre.

Will my direct debit recommence again automatically?

When you make a booking for the gymnasium, your gym membership or lap swimming membership will automatically be reactivated. All families that have opted back in for swimming lessons will have their direct debits reactivated the week of 23 November when swimming lessons recommence.

Will changerooms and showers be available?

Yes, changerooms and showers will be accessible for people that have have booked a program or facility.

What happens if someone doesn’t adhere to social distancing rules?

The safety of our patrons and staff are our priority. Anyone not adhering to social distancing rules will be asked to leave the centre. Any abuse of our staff or patrons will not be tolerated.

What safety measures have Mitchell Leisure Services put in place?
  • capacity restrictions are strictly enforced
  • installation of hands-free sanitising stations throughout the centre
  • social distancing markers
  • gym equipment moved to a minimum of 1.5m distance
  • gymnasium to be fully staffed to ensure surfaces are wiped down in between users
  • additional signage to keep patrons informed
  • removal of non-essential touchpoints
  • sanitised wipes and additional cleaning of surfaces
  • self-scanning for members
  • air conditioning has been limited in use of recycled air
  • all users of the pool must sign in for contact tracing
  • no social gatherings within the facility
Can I still use the centre if I have been unwell?

To keep everyone safe, we ask that you do not visit a centre if you have been feeling unwell or have been in contact with someone that has been unwell.

Do I need to book if I want to use the gym?

Bookings are no longer required for use of the pool or gymnasium.

Pool and Learn to Swim FAQs

Do I need to book in to swim at the indoor pools?

No, bookings are no longer required.

Can my children swim before and/or after their lesson?

Yes. With the easing of restrictions, children can now swim at any time.

Can I bring additional siblings into the centre to watch learn to swim lessons?

If there are no other alternatives that can be arranged, then siblings can attend. Due to current restrictions, they will not be permitted into the pool.

Does the Watch Around Water Policy still apply?

Absolutely. Children under 5 years of age must have a parent/guardian within arm’s reach at all times. If there are siblings in the facility the watch around water rule applies to the accompanying children as well. Children between 5 and 10 years must have parent/guardian supervision where parents must remain vigilant of their children at all times and not be on devices or reading.

Can I do lap swimming whilst my children are in lessons or in the pool?

No. The Watch Around Water Policy still applies.

Group fitness and personal training FAQs

How do I book in for an assessment or a program to be written for the gymnasium?

Please call the centre to book your time with a personal trainer.

Do I need to book for Group Fitness classes?

Bookings are not required. Classes are limited to 20 patrons and will be on a first in basis through the centre. Bookings will still be required for Aqua Aerobics.

View our COVIDSafe Plan

Leisure news

This page was last updated on 23 February 2021.