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Leisure news and COVID FAQs

COVID restrictions

Important update about vaccination for Leisure Centre members and guests

The Victorian Government has announced new vaccination rules for those visiting leisure centres in Victoria.

From 11.59pm on Sunday 19 November, any member or guest who are 18 years or older is required to be fully vaccinated to attend Council’s leisure facilities.

Our staff are required to see evidence of vaccination – or an authorised medical exemption – before allowing visitors into our centres, so please have it ready when you arrive to avoid delayed entry.

Providing proof of vaccination

You can get a COVID-19 digital certificate or your immunisation history statement to show proof of your vaccinations through:

If you can’t get proof online, your vaccination provider can print your immunisation history statement for you. You can also call the Australian Immunisation Register and ask them to send your statement to you. It can take up to 14 days to arrive in the post.

Masks

Masks are no longer required to be worn within the centre, however, customers can still wear them if they wish to.

Checking in

Please remember to check in to the centre using the QR code upon entry.

Swimming lessons

All parents/guardians and spectators of Learn to Swim students entering the facilities must be fully vaccinated for your child to enter the facilities for their lessons.

Opening times

  • Monday to Thursday, 6am to 9pm
  • Friday, 6am to 7.30pm
  • Saturday to Sunday, 8am to 1pm
  • Public Holidays, 10am to 2pm

FAQs

What are the safe centre operations?

We will continue to follow any directions provided by the Victorian State Government and the Chief Health Officer. We have zero tolerance for abuse and ask that you help maintain a safe environment for patrons and staff. We ask that you help us by:

  • following Covid Marshall and staff directions
  • showing proof of double vaccination or an authorised medical exemption on every visit
  • provide photo ID if you have a medical exemption
  • checking in via the QR code on entry
  • staying home if you are unwell
  • using hand sanitiser and handwashing regularly
Does Mitchell Leisure Services have a COVID Safe Plan?

Yes, there is a current COVID Safe Plan which can be viewed at the bottom of this page.

Do I need to book in to use the centre?

Bookings are no longer required.

How many patrons can attend Mitchell Leisure Services?

There are no density limits within the centres.

Do I need to be vaccinated to access the facilities?

We remind all members and guests that it is now mandatory for those 18 years or older to show evidence that you are fully COVID-19 vaccinated in order to enter the facility or show evidence of a medical exemption.

All parents/guardians of Learn to Swim students entering the facilities must be fully vaccinated for your child to be able to enter the facilities for their lessons.

Do I have to scan in using a QR code?

Yes. All patrons must scan in on entry to the facilities each time they enter the building.

Do I have to wear a facemask?

Face masks are not required however are required to be carried with you and worn if you cannot socially distance.

Will my direct debit recommence again automatically?

All memberships were reactivated for health club on Thursday 4 November and Learn to Swim memberships reactivated on Thursday 18 November.

Will change rooms and showers be available?

All changeroom facilities and showers have reopened.

What safety measures have Mitchell Leisure Services put in place?
  • Hourly cleaning of high touch points
  • installation of hands-free sanitising stations throughout the centre
  • additional signage to keep patrons informed
  • sanitised wipes and additional cleaning of surfaces
  • air conditioning has been limited in use of recycled air
  • all users of the pool must sign in for contact tracing
What additional cleaning has been implemented?

Mitchell Leisure Services have a dedicated COVID Marshall to ensure that all touchpoints are cleaned between use.

Can I still use the centre if I have been unwell?

To keep everyone safe, we ask that you do not visit a centre if you have been feeling unwell or have been in contact with someone unwell.

Pool and learn to swim lessons

Do I need to book in to swim at the indoor pools?

Bookings are no longer required.

When will swimming lessons start again?

Swimming lessons recommenced on Wednesday 3 November 2021

Can my children swim before and/or after their lesson?

Absolutely. Children can have aqua play before and after their lessons.

I want to book my children in to do swimming lessons who were not previously enrolled. How do I go about this?

Please call your preferred centre and we will be able to assist.

How many parents/guardians are allowed to watch their children/s learn to swim lessons?

There is no limit to the number of parents/guardians that can attend lessons however any spectators 18 years or over entering the facilites must be fully vaccinated.

Can I bring additional siblings into the centre to watch learn to swim lessons?

Siblings are permitted to come in and watch or have aqua play however any spectators 18 years or over entering the facilites must be fully vaccinated.

Does the Watch Around Water Policy still apply?

Yes.

Children under 5 years of age must have a parent/guardian within arm’s reach at all times.

If there are siblings in the facility, the watch around water rule applies to the accompanying children.

Children between 5 - 10 years of age must have parent/guardian supervision where parents must actively watch their children at all times and not be on devices or reading.

Can I do lap swimming while my children are in lessons or in the pool?

No. The Watch Around Water Policy still applies.

Gymnasium and group fitness

Do I need to book to use the gymnasium?

Bookings are no longer required.

Can I get an assessment or program written?

To make a booking, please contact the centre of your choice.

When will indoor group fitness lessons take place again?

All Group Fitness have returned. Bookings are not required.

Creche

When will the creche reopen?

Creche services have reopened at Kilmore Leisure Centre on Monday, Tuesday and Friday. Bookings are essential by calling the centre.

Stadium

When will the stadium reopen for casual shooting?

The Stadium has reopened. All patrons, coaches and spectators over the age of 18 years must be fully vaccinated to use the facilities.

Download our COVID safe plan

This page was last updated on 22 March 2022.