Leisure Services FAQ's

Mitchell Leisure Services is excited to announce that our outdoor group fitness classes will recommence as of 21 September 2020.

The health and wellbeing of our patrons and staff is extremely important and significant changes have been implemented to meet the new government restrictions. Mitchell Leisure Services will continue to monitor and review the operations of these classes to make sure they are operating in line with Victorian Government updates.

We appreciate your patience and understanding as we navigate through the next step of the easing of restrictions.

Outdoor group fitness training

This class incorporates strength, power, cardiovascular fitness, boxing and agility training to create the most complete workout to improve your whole body's physical fitness.

Has Mitchell Leisure Services completed a “COVID Safe Plan?”
Yes, the COVID safe plan has been completed. You can find it attached to the bottom of this page.

When will the outdoor group fitness classes commence?
Monday 21 September 2020.

How many patrons can attend a class?
We are currently allowed to have 10 participants per class. We will be guided by the Victorian Government when on we can increase this capacity.

Who can attend Mitchell Leisure Services?
Anyone, both members and casual visitors are welcome.

What is the duration of the classes?
All classes are 45 minutes.

Do I have to wear a facemask?
Yes. To align with the Victorian Government guidelines, all patrons must wear a facemask to and from all classes. During the class you are allowed to remove your face mask but you must still adhere to social distancing.

What happens if someone doesn’t adhere to social distancing rules?
The safety of our patrons and staff are our priority. Anyone not adhering to social distancing rules will be asked to leave the class. Any abuse of our staff or patrons will not be tolerated.

What safety measures have Mitchell Leisure Services put in place?

• installation of hands-free sanitising stations throughout the centre
• social distancing markers
• additional signage to keep patrons informed
• removal of non-essential equipment
• sanitised wipes and additional cleaning of surfaces
• cashless transactions.

Can I still use one of the centre's yoga mats?
No. Participants are to bring in their own yoga mat. If you do not own a yoga mat, you can purchase one from the centre for $20.

Are there any age restrictions to attend a group fitness class?
In line with the Mitchell Leisure Services Age Policy, participants must be 16 years or older to participate in the classes.

Will classes still run if it is raining?
All classes will be weather dependent. Classes will be cancelled if the weather is forecast to impact the safety of the class.

Can I still attend a class if I have been unwell?
To keep everyone safe, we ask that if you do not attend our classes if you are feeling unwell or have been in contact with someone that has been unwell.

Can I use the toilets in the centres?
No. All facilities within the indoor centres remain closed.

When will the gymnasium and pool reopen?
The Victorian Government have not provided a time line for the gymnasium and pools to reopen. We will be guided by the State Government as to when we can reopen the facilities.

Please read the following important information regarding sessions.

• All classes are charged at $5.00 per class.
• Bookings are ESSENTIAL for everyone attending a class. Walk-ins are not permitted.

• Bookings can be made up to 7 days in advance.
• There is no limit on the number of classes you can attend per week.

To book an outdoor class at Kilmore Leisure Centre, visit the KLC class bookings page.

To book an outdoor class at Seymour Sports and Aquatic Centre, visit the SSAC bookings page.

If you cannot attend your class, please remove your booking by clicking on the return ticket link on your confirmation receipt. There is no cancellation fee, but please be respectful of the limited sessions and cancel your booking so that the space can be used by someone else.

If you don’t attend a session without cancelling, any remaining bookings for the week will be cancelled.

Can I reactivate my membership?

All memberships will remain on suspension during this time. All group fitness classes will be charged at $5 per class.