COVID service updates 19 June 2020
Here's the latest news our COVID-19 impacted service changes.
Maternal and Child Health is back to full face-to-face service delivery. While we were able to provide most services online, it is good to be back in person.
Seymour Resource Recovery Centre is re-opening on Saturday (20 June) after some COVID safety works to better separate the centre from the landfill which also collects all of Council’s kerbside waste.
Libraries will allow browsing of books again from Monday 22 June. Safety is paramount so there will be rules in place including providing contact details upon entering and limited capacity in the centres. For now, our computers, Wi-Fi and seated areas remain closed but we plan to safely bring these back in coming weeks.
Our Customer Service Centres re-opened last Monday for face to face services. We’ve also had a lot of interest in when Learners’ Permits will restart at Kilmore. VicRoads has advised that they are working through previously booked learner permit tests and they expect to open for new appointments in a few weeks.
Lap swimming, aqua classes and water therapy have returned to our Seymour and Kilmore leisure services. Book now as classes and lanes are filling fast. Great news with the change rooms able to re-open next week too, which will make it much easier for pool users to beat the winter chills. Time and number limits still apply in the pools and change rooms, you can find out more here
Gymnasiums at Kilmore Leisure Centre and Seymour Sports and Aquatic Centre's will reopen, post COVID-19 closure, on Monday 22 June at 6am. Bookings are essential to support limited capacity and increased cleaning.
We were planning to re-introduce indoor group classes on Monday 29 June. The recent changes to COVID restrictions means we are reviewing our timetable and will be at a reduced capacity initially. An update on indoor classes will be provided soon.
Book for Kilmore Leisure Centre Gymnasium
Book for Seymour Sports and Aquatic Centre Gymnasium
Other COVID Information and Support
Please visit the COVID section of our website for a range of other COVID information and support including Council services and information, business support, news and updates, ways to prevent your risk of Coronavirus, information from the State and Federal government and how to access community and health services.
Information about Council service changes is below.
Last updated: 2 July at 3pm
You can also view the latest information from the Victorian Government about restrictions which includes Frequently Asked Questions for common activities.
Please do not visit a Council service if:
- you are from a restricted postcode
- OR you are unwell, even with only mild symptoms
- OR someone in your household is unwell, even with only mild symptoms
- OR you have received a positive COVID test and you have not been given the all clear
- OR someone in your household or a direct contact has received a positive COVID test and you have been told to self-isolate
At some of our service points, we may ask for photographic identification showing your address before you can enter.
|Animal pound and dangerous and wandering animals||Stray animals will still be collected. Procedures in place for payments and to ensure social distance between residents and staff.|
|Animal registrations||New registrations can be completed over the phone 03 5734 6200 or email email@example.com. Registration renewals due 10 April. Please phone 03 5734 6200 if you are experiencing financial hardship.|
|Dog park||Open. Maintain social distancing.|
Building and planning services
|Building and planning||Wallan service desk closed. Inspections and phone service still occurring. Online services available.|
|Business support||Please visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire and to check out our MitchellEats directory.|
Children and Families
|Immunisation||Free flu vaccines available for under 5s and over 65s only. Paid vaccines via your GP or pharmacy. All other immunisations operating as usual with some extra social distancing measures in place.|
|Kindergartens||Open in line with school term. For Greater Beveridge and Seymour kindergartens, please contact the providers directly: Greater Beveridge (firstname.lastname@example.org or 03 8545 9500); Seymour (email@example.com or 03 9450 0900).|
|Maternal and child health||All services back in centres. Supported playgroups to recommence from term 3.|
|School crossings||Open in line with school term.|
|Youth services||Online programming term 2 and some phone and online outreach occurring. In centre programs and services returning for term 3.|
Public and Environmental Health
|Public health||Inspections and permits continuing with some extra social distancing measures in place.|
Community Services and Halls
|Greater Beveridge Community Centre||Maternal and child health and immunisation services open. For Try Kindergartens open please contact Try Australia firstname.lastname@example.org or 03 8545 9500.|
|Hall and venue hire||No casual bookings. Some regular bookings have re-started. Please contact your group or club.|
|Visitor information centre||Open weekends and school holidays from 10am to 3pm (Seymour).|
Customer and Library Services
|Customer service centres||Open with limited services. VicRoads license renewals open (Kilmore). VicRoads learner permit tests have restarted for those with previous bookings. New bookings expected to open soon. DHHS self-service open (Kilmore). Miners rights purchases open (Kilmore). No photocopying, scanning, printing, public computer or wifi access. Contact us on 03 5734 6200 with any enquires you may have about our services. You can also do many things online including payments and lodging an enquiry via our Report It tool: www.mitchellshire.vic.gov.au/reportit|
|Libraries||Book browsing restarting 22 June. Micro-library at Greater Beveridge re-opening term 3. External return chutes open. No wifi or computer access. Online storytime and activities proceeding. In branch baby time, rhyme time and story time sessions to return for term 3.|
|Sharps containers||Please phone ahead to arrange a time to visit for pick up and drop off on 03 5734 6200.|
|Council meetings||View meetings live on our website. Visit the meetings page of our website for details and agendas.|
|Community events||Some markets re-opened. Contact community event organisers for updates on other events.|
|Citizenship ceremony||For questions regarding your citizenship please contact the Department of Home Affairs 131 881.|
|Indoor pools||Open for lap swimming, water therapy and aqua classes. Learn to Swim returning for term 3 subject to no new restrictions.|
|Stadiums||No casual bookings. Some regular bookings have re-started. Please contact your group or club.|
|Open outdoor spaces||Open|
|Outdoor fitness equipment||Priority for community use, not personal trainers.|
Roads, Parks and Capital Works
|Roads maintenance||Continuing with extra precautions in place|
|Parks and open space maintenance||Continuing with extra precautions in place|
|Capital works||Continuing with extra precautions in place|
|Cleaning public places||Extra cleaning in place|
Return to play plans are being submitted by clubs. Please check with your club for current arrangements.
Visitor Information Centre, Seymour
|Visitor Information Centre||Open weekends and school holidays, 10am to 3pm|
|Youth services||Youth room closed. Other services online including term 2 activities and outreach. Planning for term 3 is underway. Details to be advised soon. Follow Mitchell Youth Services on Facebook for updates.|
|Kerbside collections||Continue to put your kerbside bin out as usual.|
|Resource recovery centres||Broadford (Mia Mia Road), open extended hours (10am-4pm, 6 days per week excluding Mondays). Pyalong and Wallan open normal hours. Extra precautions in place - stay in your car to pay, cashless only, maintain a safe distance, follow directions.|
|Rural collections||If you're in isolation and need a temporary rural collection service, please contact us on 5734 6200 to discuss options. Fees apply.|
This page was last updated on 25 June 2020.