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Published Monday 14 September 2020

Council service changes from COVID

Information about Council service changes is below.

Last updated: 17 September at 9.30am

You can also view the latest information from the Victorian Government about restrictions which includes Frequently Asked Questions for common activities.

Please visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire and to view our MitchellEats directory.

Current restrictions

From 11.59pm on Sunday 13 September, Mitchell Shire moves from stage 3 restrictions to step 2 in the roadmap to recovery.

Step 3 restrictions for regional Victoria

Mitchell Shire is now in step 3 on the roadmap to recovery.

  • There are no restrictions on the reasons to leave home.
  • Stay safe as restrictions ease by washing your hands regularly, wearing a face covering when you leave home, coughing and sneezing into your elbow, and keeping at least 1.5 metres from others.
  • Keep your friends and family safe by meeting outdoors. There is a lower risk of spreading coronavirus (COVID-19) between people if you are outdoors. Groups of up to ten people will be able to meet outdoors.
  • Restrictions are easing to allow for cafes, restaurants, beauty and personal care, and some outdoor entertainment venues to open. Restaurants will open in a predominantly outdoor capacity, with a group limit of 10 people, and density limits.
  • You must not travel to metropolitan Melbourne except for permitted work purposes, care and compassionate reasons or shopping for food and supplies, if necessary.
  • Face coverings must be worn by all Victorians when they leave home, unless they have a lawful exception.
  • If you have symptoms of coronavirus (COVID-19) get tested and stay home. Stay at home if you feel unwell.

For updates and more information please visit the Victorian Government website.


Animal pound and dangerous and wandering animalsStray animals will still be collected. Procedures in place for payments and to ensure social distance between residents and staff.
Animal registrationsNew registrations can be completed over the phone 03 5734 6200 or email Registration renewals due 10 April. Please phone 03 5734 6200 if you are experiencing financial hardship.
Dog parkOpen. Maintain social distancing.

Building and planning services

Building and planningWallan service desk closed. Inspections and phone service still occurring. Online services available.

Business support

Business supportPlease visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire including our free business specialist advice service and our MitchellEats takeaway directory.

Children and Families

ImmunisationAll immunisation is operating with some temporary location changes to enable extra social distancing measures. Please check our timetable for current details.
Maternal and child healthTelehealth appointments and short face-to-face centre appointments for babies 8 weeks and under. First time parent groups will continue online. Breastfeeding clinics by appointment. Sleep and settling programs and support playgroups online.
School crossingsOperating in line with school term.
Youth servicesOnline programming plus phone and online outreach.

Community Centres and Halls

Greater Beveridge Community CentreImmunisation , Maternal and Child Health and Kindergarten open. Investigation opening for other permitted outdoor activities.
Hall and venue hireClosed. Investigation opening for other permitted outdoor activities.
Visitor information centreClosed.

Customer and Library Services

Customer service centresCentres closed. Phone and online contact is still available on 03 5734 6200. You can also do many things online including payments and lodging an enquiry via our Report It tool: If you have an enquiry that you feel can only be done face-to-face, please give us a call to discuss.
LibrariesClosed. Access to eResources (eBooks, eAudio and eMagazines) and online activities will continue. Click and collect service available. Contactless printing available. Please visit the Customer and Library Service Centre section of our website for details.
PrintingContactless printing available. Please visit the Customer and Library Service Centre section of our website for details.
Sharps containersCollection of new containers and drop off available at customer service centres.


Council meetingsOnline meetings. View live on our website. Visit the meetings page of our website for details and agendas.
Citizenship ceremonyFor questions regarding citizenship please contact the Department of Home Affairs 131 881.

Leisure Services

Indoor poolsClosed
GymsClosed. Outdoor fitness classes returning Monday 21 September.
Change roomsClosed

Outdoor Spaces

Open outdoor spacesOpen
Outdoor fitness equipmentOpen
Skate parksOpen
Outdoor basketball courtsOpen

Public and Environmental Health

Public healthInspections and permits continuing with some extra social distancing measures in place

Roads, Parks and Capital Works

Roads maintenanceContinuing with extra precautions in place
Parks and open space maintenanceContinuing with extra precautions in place
Capital worksContinuing with extra precautions in place
Cleaning public placesExtra cleaning in place


Outdoor physical recreationClasses and training can resume for up to 10 people or a household - plus the trainer. Keep 1.5 metres apart, clean equipment between users and minimise sharing of equipment.
Community sportOutdoor non-contact sport can resume for adults. Outdoor sport, including contact sport, can resume for people who are 18 years and younger. Spectators only allowed for supervising children or supporting players with additional needs.
Outdoor sport facilitiesClasses and training can resume for up to ten people or a household - plus the trainer
Outdoor basketball ringsyou should keep 1.5 metres between yourself and others and make sure any equipment is cleaned between users.
Personal trainingOutdoor only, up to 10 people plus trainer. Permit required.
Fitness and dance classesOutdoor only. Permit required. Up to 10 people plus instructor.

Visitor Information Centre, Seymour

Visitor Information CentreClosed

Youth Services

Youth servicesYouth room closed. Online and phone outreach continuing. Follow Mitchell Youth Services on Facebook for updates.

Waste Services

Kerbside collectionsNo change. Continue to put your kerbside bin out as usual.
Resource recovery centresOpen for residents and businesses as normal with COVID safety measures in place.
Rural collectionsIf you're in isolation and need a temporary rural collection service, please contact us on 5734 6200 to discuss options. Fees apply.

This page was last updated on 14 September 2020.