Council service changes from COVID
Information about Council service changes is below.
Last updated: 17 September at 9.30am
You can also view the latest information from the Victorian Government about restrictions which includes Frequently Asked Questions for common activities.
From 11.59pm on Sunday 13 September, Mitchell Shire moves from stage 3 restrictions to step 2 in the roadmap to recovery.
Step 3 restrictions for regional Victoria
Mitchell Shire is now in step 3 on the roadmap to recovery.
- There are no restrictions on the reasons to leave home.
- Stay safe as restrictions ease by washing your hands regularly, wearing a face covering when you leave home, coughing and sneezing into your elbow, and keeping at least 1.5 metres from others.
- Keep your friends and family safe by meeting outdoors. There is a lower risk of spreading coronavirus (COVID-19) between people if you are outdoors. Groups of up to ten people will be able to meet outdoors.
- Restrictions are easing to allow for cafes, restaurants, beauty and personal care, and some outdoor entertainment venues to open. Restaurants will open in a predominantly outdoor capacity, with a group limit of 10 people, and density limits.
- You must not travel to metropolitan Melbourne except for permitted work purposes, care and compassionate reasons or shopping for food and supplies, if necessary.
- Face coverings must be worn by all Victorians when they leave home, unless they have a lawful exception.
- If you have symptoms of coronavirus (COVID-19) get tested and stay home. Stay at home if you feel unwell.
For updates and more information please visit the Victorian Government website.
|Animal pound and dangerous and wandering animals||Stray animals will still be collected. Procedures in place for payments and to ensure social distance between residents and staff.|
|Animal registrations||New registrations can be completed over the phone 03 5734 6200 or email firstname.lastname@example.org. Registration renewals due 10 April. Please phone 03 5734 6200 if you are experiencing financial hardship.|
|Dog park||Open. Maintain social distancing.|
Building and planning services
|Building and planning||Wallan service desk closed. Inspections and phone service still occurring. Online services available.|
|Business support||Please visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire including our free business specialist advice service and our MitchellEats takeaway directory.|
Children and Families
|Immunisation||All immunisation is operating with some temporary location changes to enable extra social distancing measures. Please check our timetable for current details.|
|Maternal and child health||Telehealth appointments and short face-to-face centre appointments for babies 8 weeks and under. First time parent groups will continue online. Breastfeeding clinics by appointment. Sleep and settling programs and support playgroups online.|
|School crossings||Operating in line with school term.|
|Youth services||Online programming plus phone and online outreach.|
Community Centres and Halls
|Greater Beveridge Community Centre||Immunisation , Maternal and Child Health and Kindergarten open. Investigation opening for other permitted outdoor activities.|
|Hall and venue hire||Closed. Investigation opening for other permitted outdoor activities.|
|Visitor information centre||Closed.|
Customer and Library Services
|Customer service centres||Centres closed. Phone and online contact is still available on 03 5734 6200. You can also do many things online including payments and lodging an enquiry via our Report It tool: www.mitchellshire.vic.gov.au/reportit. If you have an enquiry that you feel can only be done face-to-face, please give us a call to discuss.|
|Libraries||Closed. Access to eResources (eBooks, eAudio and eMagazines) and online activities will continue. Click and collect service available. Contactless printing available. Please visit the Customer and Library Service Centre section of our website for details.|
|Printing||Contactless printing available. Please visit the Customer and Library Service Centre section of our website for details.|
|Sharps containers||Collection of new containers and drop off available at customer service centres.|
|Council meetings||Online meetings. View live on our website. Visit the meetings page of our website for details and agendas.|
|Citizenship ceremony||For questions regarding citizenship please contact the Department of Home Affairs 131 881.|
|Gyms||Closed. Outdoor fitness classes returning Monday 21 September.|
|Open outdoor spaces||Open|
|Outdoor fitness equipment||Open|
|Outdoor basketball courts||Open|
Public and Environmental Health
|Public health||Inspections and permits continuing with some extra social distancing measures in place|
Roads, Parks and Capital Works
|Roads maintenance||Continuing with extra precautions in place|
|Parks and open space maintenance||Continuing with extra precautions in place|
|Capital works||Continuing with extra precautions in place|
|Cleaning public places||Extra cleaning in place|
|Outdoor physical recreation||Classes and training can resume for up to 10 people or a household - plus the trainer. Keep 1.5 metres apart, clean equipment between users and minimise sharing of equipment.|
|Community sport||Outdoor non-contact sport can resume for adults. Outdoor sport, including contact sport, can resume for people who are 18 years and younger. Spectators only allowed for supervising children or supporting players with additional needs.|
|Outdoor sport facilities||Classes and training can resume for up to ten people or a household - plus the trainer|
|Outdoor basketball rings||you should keep 1.5 metres between yourself and others and make sure any equipment is cleaned between users.|
|Personal training||Outdoor only, up to 10 people plus trainer. Permit required.|
|Fitness and dance classes||Outdoor only. Permit required. Up to 10 people plus instructor.|
Visitor Information Centre, Seymour
|Visitor Information Centre||Closed|
|Youth services||Youth room closed. Online and phone outreach continuing. Follow Mitchell Youth Services on Facebook for updates.|
|Kerbside collections||No change. Continue to put your kerbside bin out as usual.|
|Resource recovery centres||Open for residents and businesses as normal with COVID safety measures in place.|
|Rural collections||If you're in isolation and need a temporary rural collection service, please contact us on 5734 6200 to discuss options. Fees apply.|
This page was last updated on 14 September 2020.