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Published Friday 5 June 2020
Tag:COVID-19

COVID service updates

Information about Council service changes is below.

Last updated: 2 July at 3pm

You can also view the latest information from the Victorian Government about restrictions which includes Frequently Asked Questions for common activities.

Please visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire and to view our MitchellEats directory.

Please do not visit a Council service if:

  • you are from a restricted postcode
  • OR you are unwell, even with only mild symptoms
  • OR someone in your household is unwell, even with only mild symptoms
  • OR you have received a positive COVID test and you have not been given the all clear
  • OR someone in your household or a direct contact has received a positive COVID test and you have been told to self-isolate

At some of our service points, we may ask for photographic identification showing your address before you can enter.

Animals

ServiceStatus
Animal pound and dangerous and wandering animalsStray animals will still be collected. Procedures in place for payments and to ensure social distance between residents and staff.
Animal registrationsNew registrations can be completed over the phone 03 5734 6200 or email mitchell@mitchellshire.vic.gov.au. Registration renewals due 10 April. Please phone 03 5734 6200 if you are experiencing financial hardship.
Dog parkOpen. Maintain social distancing.

Building and planning services

ServiceStatus
Building and planningWallan service desk closed. Inspections and phone service still occurring. Online services available.

Business support

ServiceStatus
Business supportPlease visit the business section of our website for details about what assistance and support is available for businesses in Mitchell Shire and to check out our MitchellEats directory.

Children and Families

ServiceStatus
ImmunisationFree flu vaccines available for under 5s and over 65s only. Paid vaccines via your GP or pharmacy. All other immunisations operating as usual with some extra social distancing measures in place.
KindergartensOpen in line with school term. For Greater Beveridge and Seymour kindergartens, please contact the providers directly: Greater Beveridge (beveridge@try.org.au or 03 8545 9500); Seymour (info@kidsfirstaustralia.org.au or 03 9450 0900).
Maternal and child healthAll services back in centres. Supported playgroups to recommence from term 3.
School crossingsOpen in line with school term.
Youth servicesOnline programming term 2 and some phone and online outreach occurring. In centre programs and services returning for term 3.

Public and Environmental Health

ServiceStatus
Public healthInspections and permits continuing with some extra social distancing measures in place.

Community Services and Halls

ServiceStatus
Greater Beveridge Community CentreMaternal and child health and immunisation services open. For Try Kindergartens open please contact Try Australia beveridge@try.org.au or 03 8545 9500.
Hall and venue hireNo casual bookings. Some regular bookings have re-started. Please contact your group or club.
Visitor information centreOpen weekends and school holidays from 10am to 3pm (Seymour).

Customer and Library Services

ServiceStatus
Customer service centresOpen with limited services. VicRoads license renewals open (Kilmore). VicRoads learner permit tests have restarted for those with previous bookings. New bookings expected to open soon. DHHS self-service open (Kilmore). Miners rights purchases open (Kilmore). No photocopying, scanning, printing, public computer or wifi access. Contact us on 03 5734 6200 with any enquires you may have about our services. You can also do many things online including payments and lodging an enquiry via our Report It tool: www.mitchellshire.vic.gov.au/reportit
LibrariesBook browsing restarting 22 June. Micro-library at Greater Beveridge re-opening term 3. External return chutes open. No wifi or computer access. Online storytime and activities proceeding. In branch baby time, rhyme time and story time sessions to return for term 3.
Sharps containersPlease phone ahead to arrange a time to visit for pick up and drop off on 03 5734 6200.

Events

ServiceStatus
Council meetingsView meetings live on our website. Visit the meetings page of our website for details and agendas.
Community eventsSome markets re-opened. Contact community event organisers for updates on other events.
Citizenship ceremonyFor questions regarding your citizenship please contact the Department of Home Affairs 131 881.

Leisure Services

ServiceStatus
Indoor poolsOpen for lap swimming, water therapy and aqua classes. Learn to Swim returning for term 3 subject to no new restrictions.
GymsOpen
Change roomsOpen
StadiumsNo casual bookings. Some regular bookings have re-started. Please contact your group or club.

Outdoor Spaces

ServiceStatus
BBQsOpen
Open outdoor spacesOpen
Outdoor fitness equipmentPriority for community use, not personal trainers.
PlaygroundsOpen
Public toiletsOpen
Skate parksOpen

Roads, Parks and Capital Works

ServiceStatus
Roads maintenanceContinuing with extra precautions in place
Parks and open space maintenanceContinuing with extra precautions in place
Capital worksContinuing with extra precautions in place
Cleaning public placesExtra cleaning in place

Sports

Return to play plans are being submitted by clubs. Please check with your club for current arrangements.

Visitor Information Centre, Seymour

ServiceStatus
Visitor Information CentreOpen weekends and school holidays, 10am to 3pm

Youth Services

ServiceStatus
Youth servicesYouth room closed. Other services online including term 2 activities and outreach. Planning for term 3 is underway. Details to be advised soon. Follow Mitchell Youth Services on Facebook for updates.

Waste Services

ServiceStatus
Kerbside collectionsContinue to put your kerbside bin out as usual.
Resource recovery centresBroadford (Mia Mia Road), open extended hours (10am-4pm, 6 days per week excluding Mondays). Pyalong and Wallan open normal hours. Extra precautions in place - stay in your car to pay, cashless only, maintain a safe distance, follow directions.
Rural collectionsIf you're in isolation and need a temporary rural collection service, please contact us on 5734 6200 to discuss options. Fees apply.

This page was last updated on 12 June 2020.