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Published Monday 14 January 2019
Tags:General, Libraries

New Website Launches

New website launched

With a simple writing style, clearer navigation, modern design and advanced search function, Mitchell Shire Council’s new website will help thousands of people a week to find what they need and learn more about their local community.

Launching this week, the new www.mitchellshire.vic.gov.au platform has been designed with mobile users in mind and paves the way for the introduction of more online services over the next few years.

More than 165,000 people visited the website last year – an increase of 13 per cent compared to the previous 12 months. More than three quarters of people were new visitors to the site and more than 55 per cent used mobile or tablet devices.

Mitchell Shire Mayor, Councillor Bill Chisholm said the new site was quite a step up from the old site and was developed in response to community feedback.

“The new site is quite different from the old site and is based on many leading council and government websites from across Australia,” Cr Chisholm said.

“We’re committed to improving communication and customer service and this website has been developed to help achieve that, with input from the community along the way.

“Like anything that changes, it might take a little bit of getting used to and we might need to make some tweaks along the way, but we’re confident we’ve got a good platform to adapt and improve going forward.

Cr Chisholm said it was important to invest in online platforms and the technological development required behind the scenes to support digital service delivery.

“People were mostly coming to the old website to search for jobs, to find out operating times for different council services and to learn more about building and planning services,” he said.

“We want it to be so much more than that. We plan to bring many more services and tools online in the future. The longer-term vision is for the website to become a place where people can come to access services directly when it suits them and in a way that works for them.

“We want to make it easy for people to contact council, to do what they need to do and to learn more about the great services, facilities and events that are available locally.”

Web Feedback

We'd love to know what you think of the new website.

Please take a quick survey on our Engaging Mitchell consultation portal.

If you've found something that isn't working properly, we'd also like to know so we can fix it. The easiest way to do this is on our Engaging Mitchell portal or via the Contact Us section of this website.

This page was last updated on 5 March 2019.