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Published Friday 26 November 2021
Tags:General, Media Release

Local support available with Wallan Community Services Hub

The $1.284 million Wallan Community Services Hub was officially opened on Thursday 25 November, providing access to much needed community services and programs with a focus on early intervention and prevention.

The former childcare centre at 42/80 Bentinck Street, Wallan, has been transformed into an integrated community services hub, supporting the anchor service, The Orange Door network in the Goulburn Region.

The Orange Door network is a free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care of children.

The Orange Door access point brings together key community service organisations that specifically respond to family violence issues including Nexus Primary Health, Family Care, Primary Care Connections and Rumbalara.

Mitchell Shire is over-represented in family violence statistics, recording the 11th highest rate of family violence incidents for a municipality in Victoria as reported by the Victorian Crime Statistics Agency. The shire has approximately twice the family violence rate compared to the state average.

There has been a significant deficit in locally-based family violence and support services in Wallan and the entire Northern Growth Corridor with residents required to travel long distances to access services.

This new centre delivers a key recommendation of the Royal Commission into Family Violence, to establish a network of support and safety hubs which provide a new way for those experiencing family violence, and families who need assistance with the care of children, to access the services they need to be safe and supported.

Consulting rooms, a conference room and separate meeting spaces are included in the hub for the provision of flexible early intervention and prevention for those experiencing family violence and child well-being issues.

The project has been jointly funded by the Victorian State Government providing $850,000 through the Growing Suburbs Fund and Mitchell Shire Council contributing $434,000.

The Orange Door network access point at the Wallan Community Services Hub, in Bentinck Street, is open from 9am to 5pm Monday to Friday.

To contact The Orange Door network intake service phone 1800 634 245 or email

Comments from Mayor Cr Bill Chisholm

“As Council, we aim to create and maintain a healthy, connected and sustainable community – now and into the future," he said.

“Services like this are important to break the cycle of harm for new and emerging communities in growth areas that often experience vulnerability, isolation from family and friends, financial stress and have limited access to local services.

“We are part of the fastest growing corridor in the state, and the local provision of services is critical.

“In line with a key recommendation of the Royal Commission into Family Violence, this centre will help achieve a network of Support and Safety Hubs – known as The Orange Door network across Victoria.

“This is a great example of what we can achieve when we work together with our partners. We wouldn’t be able to provide a facility like this without the help of the Victorian Government.”

This page was last updated on 26 November 2021.