welcome to mitchell shire council

Together with the community, creating a sustainable future

Relay, Translating and Interpreting Services

National Relay Service

If you have a hearing or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for (03) 5734 6200
  • Speak and Listen users phone 1300 555 727 then ask for (03) 5734 6200
  • Internet relay users connect to the National Relay Service then ask for (03) 5734 6200

Translating and Interpreting Services (TIS)

The Australian Government, through the Department of Immigration and Border Protection, provides a telephone interpreting service (TIS) for people who do not speak English and for English speakers needing to communicate with them.

TIS is Australia's only national service, and is available to any person or organisation in Australia requiring interpreting services.

Call 13 14 50

TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call.

Just call TIS on 131 450.

TIS can be used to call Mitchell Shire Council on 03 5734 6200 to help you obtain information in your language on issues such as rates, garbage collection and urban services.

For more information about TIS, visit the TIS website.

Mitchell Shire Council 

Phone   (03) 5734 6200
Fax        (03) 5734 6222


Building and Planning Services

4A and 4B, 61 High Street, Wallan, Victoria, 3756

Ph: 03 5734 6200

Hours of Operation: 
9am - 5pm Mon to Fri

Broadford Customer Service Centre

113 High Street
Broadford Victoria 3658

Hours of Operation:
Monday: 8.30am – 5pm
Tuesday: 8.30am – 5pm
Wednesday: 8.30am – 5pm
Thursday: 8.30am – 5pm
Friday: 8.30am – 5pm
Saturday: Closed 

Kilmore Customer Service Centre

Kilmore Library
12 Sydney Street
Kilmore Victoria 3764

Hours of Operation:
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 10am – 6pm
Friday: 9am – 5pm
Saturday: 9am – 12noon

Seymour Customer Service Centre

125 Anzac Avenue,
Seymour, Victoria, 3660

Hours of Operation:
Monday: 10am – 5pm
Tuesday: 10am – 6pm
Wednesday: 10am – 5pm
Thursday: 10am - 6pm
Friday: 10am – 5pm
Saturday: 9am – 12noon

Wallan Customer Service Centre

Wallan Library
Wellington Square
Wallan, Vic 3756

Hours of Operation:
Monday: 9am – 6pm
Tuesday: 10am – 6pm
Wednesday: 10am – 6pm
Thursday: 10am – 6pm
Friday: 9am – 6pm
Saturday: 9am – 12noon