Counselling & Support

Accessible services for youth


Youth Counselling and Support

Drugs and Alcohol

Taking Action, Stopping Ice 
The Victorian Government's website has information on help for families, support and treatment and creating safer communities. They also have an ice help line for people concerned about their own ice use, families struggling to cope and health professionals looking for advice.

Ice Line for Individuals and Families 1800 423 238

Is a collaborative, harm-reduction project that aims to gather and provide concise, relevant information about amphetamine-type stimulants. Find high-quality information on reducing risk.

YoDAA (Youth Drugs and Alcohol Advice Service)
YoDAA is Victoria's Youth Drug and Alcohol Advice service. Whether you are a young person, or someone concerned, YoDAA provides the simplest way to access the information and support that you need.

Call 1800 458 685

Find easy to understand facts about ice use on There's also information on wellbeing and mental health issues like bullying and other tough situations You can join forums and find out ways to volunteer and help others.

Phone Contacts

Nexus Primary Health 1300 773 352

ACSO 1300 022 760
ACSO Shepparton 5823 0600

24/7 Family Drug Help 1300 660 068

Yodaa 1800 458 685

Mental Health

Headspace Craigieburn 8338 0919

Child and Adolescent Mental Health 5735 0300

Nexus Primary Health 1300 773 352

Suicide Helpline 1300 651 251

Rights and Legal Services

Consumer Affairs Victoria 1300 55 81 81

Youth Law 9611 2412

Legal Aid 1300 792 387

Download the Ice Support and Contacts List - Effective July 2015 (PDF, 71K )

Employment and Career Information

Myfuture: Australia's Career Information Service is an interactive, online career exploration service aimed at all Australians wishing to explore their career options, with a particular emphasis on 16 to 24 year old students. It helps you see possibilities in the world of work, identify your own interests and skill areas, set career goals and plan to achieve them.

The Apprenticeship Factory (Seymour)
The Apprenticeship Factory is a not for profit company which facilitates apprenticeship and traineeship placement and training opportunities.

Health and Wellbeing

Better Health Channel
Provides free health and medical information in an easy to understand format and language. Has over one thousand fact sheets on a range of topics.

Headspace is Australia's National Youth Mental Health Foundation.
If you or someone you know is going through a tough time, this website can help with useful information. Find out where to access help, share stories with others who have experience and attend events geared to support and educate those in need.

The Australian Indigenous Health InfoNet
A 'one-stop info-shop' for people interested in improving the health and wellbeing of Indigenous Australians. It makes published, unpublished and specially-developed material about Aboriginal and Torres Strait Islander health freely accessible.

Counselling and Support 

Youth Beyond Blue
Depression and anxiety are among the most common mental health problems experienced by young people. Often, the symptoms aren't recognised and therefore young people don't get the help that's needed. If you think you, or someone you know, may have depression or anxiety you can get help now by calling Beyondblue Info line on 1300 224 636.

Mental Health Foundation
The Mental Health Foundation of Australia (Victoria) is the oldest Mental Health Association in Australia. It is an organisation of professionals, sufferers, families of sufferers, related organisations concerned with mental health and concerned members of the public. 

The Domestic Violence Resource Centre (Vic)
DVRC (formerly DVIRC) is a statewide service in Victoria, Australia. This page provides a guide to some of the services in Victoria and Australia for people who are affected by family violence.

The Inspire Foundation
The Inspire Foundation combines technology with the direct involvement of young people to deliver innovative and practical online programs that prevent youth suicide and improve young people's mental health and wellbeing.

Lifeline Australia
131 114
Lifeline Australia provides a free, confidential and anonymous, 24-hour telephone counselling service for adults.

Kids Help Line
1800 551 800
A service for 5 - 25 year olds has qualified and experienced counsellors available to take calls or contacts from across Australia. Provides online counselling, telephone counselling, information sheets on a range of different problems including bullying, child abuse and neglect, drug problems, domestic violence and eating disorders.

Mensline Australia
1300 789 978
Mensline provides confidential and anonymous, 24-hour telephone counselling service for the cost of a local call to men with relationship and family concerns. (20+)

SANE Helpline
1800 187 263
Available for information, advice and referral on the full range of mental illnesses.

Reach Out!
They can help you by improving your understanding of the issues that relate to your mental health and wellbeing and providing information to better understand other people's experiences.

Comprehensive, evidence-based information about depression and its treatment (including medical, psychological and alternative therapies).
Includes interactive depression and anxiety quizzes, descriptions of depression, a relaxation download, and extensive resources for help. Participation is free and anonymous.

Children of Parents with a Mental Illness (COPMI)
Provides information for family members across Australia where a parent has a mental illness and for people who care for and work with them.
The website is one tool they use to deliver this information. 
They also work with the media, researchers, educators, service organisations, consumers, carers and others.

Eating Disorders Helpline - Victorian Service
1300 550 236
Melbourne metro
9885 0318
The Helpline advisors also respond to email enquiries:

The Eating Disorders Helpline operates from 9.30am to 5.00 pm Monday to Friday and is supported by well-trained voluntary advisors who understand the difficulties associated with eating disorders. Supervised by our Volunteer Services Coordinator. The Eating Disorders Helpline provides support to ALL those whose lives are affected by eating disorders, body image issues and disordered eating. 

Sexuality and Relationships

Minus 18
Minus 18 is a Melbourne-based resource for same-sex-attracted teens who want advice and support, or just to have a sweet time and meet others like them.
Their website includes information about coming out and homophobia.

The Wayout Project works with communities in rural Victoria to raise awareness about homophobia and to provide an environment that is welcoming to same sex attracted young people.

Gay and Lesbian Switchboard
1800 184 527
9663 2939
Confidential counselling service. Counsellors are available Mon/Tue/Thur 6-10pm, Wed 2-10pm, Fri/Sat/Sun 6-9pm.

Better Health Channel
The Victorian Government's health website contains general information on health and wellbeing issues, including sexuality.

The Victorian AIDS Council
A support service for HIV-positive individuals and communities, the HIV vulnerable or at-risk communities, and the gay, lesbian, bisexual and transgender (GLBT) communities.

Reach Out
A series of upfront articles on relationships. They also have fact sheets on sexuality and coming out - there's practical information to do with having mixed feelings about having sex or a relationship, being bisexual and much more.

Victoria Legal Aid
Find out about your rights regarding sexual orientation and lawful sexual behaviour, and discrimination and harassment.
This site also presents the legal facts about abortion in Victoria and covers some of the issues to be sorted when a relationship breaks down.

Developed for young people by young people, it provides fact sheets about periods, masturbation, penises, vaginas and more.

Victorian Centres Against Sexual Assault
The CASA Forum represents 15 Centres Against Sexual Assault and the Victorian Sexual Assault Crisis Line, providing services to people who have experienced sexual assault, as well as their families, partners and friends