Access means inclusion

Support for people living with a disability

Accessibility and Inclusion

Access is key to inclusion. Did you know...

  • 1 in 5 people have a disability

  • 53% of people aged 65 and over have a disability

  • Mitchell Shire Council has a responsibility to ensure that all people have the opportunity to participate equally in the community

Disability Discrimination Act (DDA)

The definition of 'disability' under the DDA includes:

  • Physical
  • Intellectual
  • Psychiatric
  • Sensory
  • Neurological, and
  • Learning disabilities, as well as
  • Physical disfigurement, and
  • The presence in the body of disease-causing organisms.

This broad definition is meant to ensure that everyone with a disability is protected. The DDA provides protection for everyone in Australia against discrimination based on disability. It encourages everyone to be involved in implementing the Act and to share in the overall benefits to the community and the economy that flow from participation by the widest range of people.

For more information visit the Australian Human Rights Commission website:

D.D.A guide: The ins and outs of access

A brief guide to the Disability Discrimination Act (DDA)

Mitchell Shire 2013-2017 Access and Inclusion disAbility Plan

In 2013, Council approved the Mitchell Shire 2013-2017 Access and Inclusion disAbility Plan, developed in consultation with the Mitchell Shire Access and Inclusion Committee.

The Mitchell Shire Access and Inclusion Committee consists of:

  • Community members
  • Disability service providers and consumer representatives
  • Council representation
  • Councillor representation

The Committee's role will be to assist Council in implementing the 2013-2014 Annual Action Plan and raising strategic issues concerning access and inclusion.

The Mobility Scooter Recharge Scheme launched in Mitchell Shire

The Recharge Scheme is about supporting people in our community who may require an accessible power point to recharge their scooter while they are out and about. Recharge locations are identified by a sticker outside the venue and at the power point.

Scooters users can recharge at the following locations:


  • Bendigo Bank, 51 High Street Wallan
  • Wallan Multi-purpose Community Centre, 42-80 Bentinck Street Wallan


  • Broadford Library and Customer Service Centre, 113 High Street Broadford
  • Nexus Primary Health, 72 Ferguson Street Broadford


  • Kilmore Leisure Centre, White Street Kilmore
  • Kilmore Library and Customer Service Centre, 12 Sydney Street Kilmore


  • Seymour Library and Customer Service Centre, 125 Anzac Avenue Seymour

For more information, or to plan your journey, please visit the Recharge Scheme website.

Community Transportation and Accessibility

The Getting There Network is a not-for-profit Network that is designed to help communities. The Network brings together information on how to get around the Hume Region of Victoria.

Visit the Getting There Website

Parking for People with a Disability

A state-wide Disabled Person's Parking Scheme operates in Victoria. It is controlled by VicRoads and maintained through local Councils. For more information visit our Parking for People With Disabilities page.

Support and Services

Nexus Primary Health

Nexus works in partnership with the client, family and carer to improve clients' quality of life, health and wellbeing, and help them achieve maximum potential as valuable members of the community. Most Nexus services for people with a disability are cost-free


Centrelink provides information about payments and services a person may be able to get if they have an illness, injury or disability. They are able to advise customers about relevant payments and service options.

Department of Human Services (DHS)

DHS provides financial assistance, accommodation options, community involvement and other supports and services for people with a disability, their families and carers.

State Wide Equipment Program (SWEP)

The Victorian State-wide equipment program (SWEP) provides people with a permanent or long-term disability with subsidised aids and equipment to enhance independence in their home, facilitate community participation and support families and carers in their role.

Companion Card

The National Companion Card Scheme brings together State and Territory Companion Card programs that enable eligible people with lifelong disability to participate at venues and activities without incurring the cost of a second ticket for their companion.

The cardholder presents their card at participating affiliate organisations to purchase a ticket or pay an entry fee and receive a ticket for their companion at no extra charge.

Download a Directory of Current Support Services for Mitchell Shire Residents (PDF, 969K)

Useful Links

National Relay Service (NRS)

If you have a hearing or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for (03) 5734 6200
  • Speak and Listen users phone 1300 555 727 then ask for (03) 5734 6200
  • Internet relay users connect to the National Relay Service then ask for (03) 5734 6200

International Day of People with a Disability

International Day of People with Disability (IDPwD) is a United Nations sanctioned day that aims to promote an understanding of people with disability and encourage support for their dignity, rights and well-being.


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