Customer Service Centres

• pay an account — rates, kindergarten, fines and more
• report an issue or lodge a customer request (for example: parking, roads, noise and nuisance)
• bins — arrange for new and replacement bins or report an unemptied or damaged bin
• animals — register a pet or obtain a cat trap
• submit a permit — planning, building, environmental health and more
• issue and replacement of sharps containers
• apply for or renew a disabled parking permit
• information on our facilities and services
• first point of call for emergencies
  
• change your contact details

VicRoads Agency

• renew a licence — car, bike or boat
• Photopoint service
• learner permits
• work diaries for truck drivers
• replacement work books for learner drivers
• Road to Solo driving books
• licence plate returns

Other Services

• proof of age cards
• firearm licence renewals
• miners right permits
• V/Line tickets
• Department of Human Services Access Point (self service)

• books
• eServices including eBooks, eAudio, eLearning and eMagazines
• talking books
• magazines
• DVDs
• free activities including Storytime, Baby Bookworms and Toddler Read and Rhyme as well as school holiday programs, Robotics, Tech Help classes, Book Chat and more